Enterprise software projects will be successful when…

Enterprise software projects will be successful when:

 

  • A buying company initiates the project with a document that describes precisely how the buyer’s business operates and works.
  • A buying company controls the entire buying and implementation process.
  • All critical expectations are documented and enforced as requirements in every phase of the effort, from acquisition-planning to go-live.
  • Sellers work from a SOW that explains how a business operates and works. A failure to understand how things should work means that they will never work that way. But a failure to understand how they actually work now means that constructive change will be impossible.