How is RPA different from other enterprise automation tools?

In contrast to other, traditional IT solutions, RPA allows organizations to automate at a fraction of the cost and time previously encountered which includes new hires. RPA is also non-intrusive in nature and leverages your company’s existing software infrastructure without causing disruption to underlying systems, which would be difficult and costly to replace. With RPA, cost efficiency and compliance are no longer an operating cost but a byproduct of the automation.

Automation will make current roles more effective and efficient. Digital workers are expected to help improve back-end operations by enabling customer service teams to be more efficient (58%) and effective (50%). How? By leveraging RPA, workers can instead focus on more strategic tasks while RPA handles the repetitive tasks faster, accurately, and more cost-effectively than traditional workers. In fact, RPA is also poised to make workers more productive (51%) by enabling them to focus on higher-order strategies like focusing on more strategic work (48%).

Combining the traditional worker with digital workers or “robots” drastically reduces errors (62%) as the entire end-to-end process can be enhanced by robots with more selective and critical human intervention (see Figure 2). Additionally, many organizations require routine processes to be performed manually that lack the scale or value to warrant automation via IT transformation. RPA, on the other hand, takes over these routine tasks while the traditional worker focuses on more value-added strategic work (61%).

If you’re interested in knowing more about how Robotic Process Automation (RPA) can work with your legacy systems and other data sources to improve your business processes email