Combining the traditional worker with digital workers or “robots”…
Combining the traditional worker with digital workers or “robots” drastically reduces errors (62%) as the entire end-to-end process can be enhanced by robots with more selective and critical human intervention. A software robot can work unattended or attended (human input at designated stop points).
Additionally, many organizations require routine processes to be performed manually that lack the scale or value to warrant automation via IT transformation. RPA, on the other hand, takes over these routine tasks while the traditional worker focuses on more value-added strategic work.
Companies who have implemented Robotic Process Automation are finding a positive return on investment within 18 months of deployment, according to a Computer Economics Technology Trends study. The study also reported that about 12% of the approximately 250 companies surveyed said they had adopted some sort of RPA project. Of that group, 21% said they were planning on investing more in RPA over the next 18 months, according to the study. The companies surveyed included businesses across many sectors, whose sales ranged between $20 million and $1 billion plus.
If you’re interested in knowing more about how Robotic Process Automation (RPA) can improve efficiency, reduce costs, and improve customer service at your company email firstname.lastname@example.org.