Robotic Process Automation (RPA) and Process Intelligence
RPA and process intelligence are transforming the way organizations operate, innovate and grow their business. From streamlining workflows to identifying bottlenecks and eliminating manual, repetitive tasks, these cutting-edge technologies are turning small shifts into big results. And, as many organizations struggle with visibility into their processes and pinpointing where inefficiencies lie, these technologies are quickly establishing an important foothold in the business landscape.
The Institute for Robotic Process Automation defined it as: “The application of technology that allows employees in a company to configure computer software or a ‘robot’ to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.”
Process intelligence extends business intelligence to help an organization understand what is really happening within the context of its processes. Process intelligence links data obtained through systems of records and separate process management environments to specific steps for an end-to-end view of entire business processes.
This powerful combination of data provides the insight necessary for everyone in the organization to understand how well processes—and more importantly, the operations they represent—are working.
If you’re interested in knowing more about how Robotic Process Automation (RPA) and Process intelligence can improve efficiency, reduce costs, and improve customer service at your company email firstname.lastname@example.org.