The Race to Automate
Business process automation is consistently one of the very highest priorities reported by senior managers and leaders of organizations in IDC surveys worldwide. Organizations report that they pursue automation not only to lower costs, but also to improve customer experience, drive revenue growth, strengthen risk management, and enhance employees’ experiences. Business process automation initiatives typically start by addressing use cases in supporting business functions like finance and accounting, IT, procurement, and HR, where the majority of organizations still struggle with administrative business processes that are highly procedural and routine yet carried out manually — sometimes many hundreds of times a day. Addressing these business processes with automation can be complicated, requiring cross-functional teams to use multiple technologies in concert; but the returns can be striking.
The current wave of interest and investment in business process automation is led by the power of Robotic Process Automation (RPA) for tasks that are characterized by work that is both highly routine/procedural, and repeated with high frequency. RPA tools and techniques make the automation of business tasks easier than it has ever been.
The benefits of RPA are vast and continue to grow as companies like HelpSystems and its RPA product ‘Automate’ continue to develop the technology to take on more complicated tasks and more deeply integrate with business systems and other automation technologies, like artificial intelligence (AI) and machine learning (ML).
The biggest advantage to RPA are the savings that come after implementing the technology. There’s a lot to take into consideration when talking about the cost of RPA, and even more so when you’re conducting an RPA cost benefit analysis. If your business has a lot of tasks that are simple and repeatable, you should strongly consider using a bot instead of a human and repurpose your human resource to an item that takes more skill and can drive revenue for the company.
It’s time to find out the time savings and operational efficiencies Robotic Process Automation can provide your business by contacting firstname.lastname@example.org.